Jack Qin

Vestibular Physiotherapist · Rosanna

When the world won’t keep still, the cause is usually findable — and often very treatable.

If the room spins when you roll over in bed, if you feel unsteady on your feet, or if dizziness is keeping you from driving, working or sport, there’s usually a clear reason.

Jack works specifically with the vestibular (balance) system, using precise assessment and evidence-based treatment. With dedicated training in vestibular rehabilitation and experience across private practice and the public hospital system, he focuses on getting the diagnosis right first — including the atypical presentations that are easily missed.

Patients often arrive worried, sometimes after a long time without a clear answer. Jack explains what he finds in plain language, so you leave each session clear on where things stand and what comes next.

Whether your dizziness is recent or long-standing, the aim is the same: to settle your symptoms and get you safely back to the things you enjoy.

Vestibular physiotherapist Jack Qin assessing a patient's eye movements with infrared video goggles (VestiCam)

Jack views a live, magnified feed of the patient’s eyes on his phone. Tracking these involuntary eye movements is how the cause of the dizziness — and the ear and canal involved — is pinpointed.

What is vestibular physiotherapy?

Your vestibular system sits inside your inner ear and connects to your eyes and brain. It’s what keeps you balanced, keeps your vision steady when you move your head, and tells you which way is up. When it isn’t working properly, the result can be vertigo (a spinning sensation), dizziness, unsteadiness, blurred or “bouncing” vision, motion sensitivity and nausea.

Vestibular physiotherapy is the assessment and treatment of these problems. The first job is always an accurate diagnosis, because dizziness has many different causes and each one is managed differently. From there, treatment is tailored to your specific condition. Many vestibular problems respond well to treatment, and some, such as BPPV, can often settle quickly once the cause is correctly identified.

Symptoms and conditions

If any of these sound familiar, a vestibular assessment can help pinpoint the cause. The list below is a guide, not a diagnosis — that comes from a proper examination.

BPPV (positional vertigo)

Short bursts of spinning triggered by rolling over, lying down or looking up. One of the most common and most treatable causes.

Vestibular neuritis & labyrinthitis

Sudden, severe dizziness from inflammation of the balance nerve, often after a viral illness, followed by lingering unsteadiness.

Vestibular hypofunction

Reduced balance signal from one or both inner ears, causing imbalance and unsteady vision when moving. Managed with targeted rehabilitation.

Concussion-related dizziness

Dizziness, fogginess and visual strain after a head knock or sports concussion, as part of a graded return-to-activity plan.

Vestibular migraine

Dizziness and motion sensitivity linked to migraine. Rehabilitation works alongside your GP’s medical management.

Persistent dizziness (PPPD)

Ongoing dizziness and unsteadiness that outlasts the original trigger. Addressed with graded rehabilitation, alongside medical care where needed.

Balance & falls risk

Unsteadiness and reduced confidence on your feet, particularly in older adults, where balance retraining can reduce falls risk.

Cervicogenic dizziness

Dizziness connected to neck stiffness or injury, where the neck and vestibular systems are assessed together.

Seeing what the eyes reveal

Many vestibular conditions show up as specific, involuntary eye movements called nystagmus. These can be very hard to see with the naked eye, because the moment a patient focuses on something the movements are suppressed.

Jack uses infrared video goggles (VestiCam) as one of his core diagnostic tools. A small infrared camera films each eye in complete darkness and projects the image, greatly magnified, onto a screen — so the tell-tale eye movements the brain would normally hide become clearly visible, and can be recorded.

During an assessment, the goggles let Jack:

  • watch your eyes during positional tests, such as the Dix-Hallpike and supine roll tests, to confirm BPPV and work out exactly which ear and which canal is involved
  • check for spontaneous or gaze-evoked nystagmus that can point to other inner-ear conditions
  • help tell inner-ear (peripheral) causes from central ones that may need medical review
  • confirm whether a repositioning manoeuvre has actually cleared the problem, in the same session
  • record an objective baseline to track your progress and share with your GP or specialist

Wearing the goggles is straightforward and comfortable. Because everything is recorded, your results can be reviewed carefully rather than relying on a brief glimpse, and the same measurements can be repeated at later visits to show how you’re responding to treatment.

Vestibular assessment using infrared video goggles, with the live eye-camera feed shown on the screen above

Infrared video goggles record the eyes in darkness — used to diagnose BPPV, identify which ear and canal is affected, and track recovery over time.

How Jack treats vestibular conditions

Every treatment plan starts with an accurate diagnosis and is then tailored to your condition, your goals and your daily life — getting you back to work, driving or sport safely.

BPPV diagnosis & repositioning

Jack identifies which ear and which semicircular canal is affected — including atypical and less common presentations such as short-arm posterior canal BPPV, apogeotropic posterior canal BPPV and light cupula — and selects the correct repositioning manoeuvre to clear it.

Repositioning manoeuvres used — select any to read more

Rehabilitation & clinical reasoning

  • Differentiating peripheral from central causes of dizziness, so symptoms are managed correctly and onward referral is made promptly when needed.
  • Individualised habituation and balance rehabilitation — a structured exercise program to retrain your balance and reduce sensitivity, so you can return to work and sport safely.
  • A trusted specialist network. Jack works closely with vestibular-auditory specialists for lab-based testing when it will sharpen the diagnosis, and refers on for medical, ENT or neurology input where appropriate.

Experience focused on the vestibular patient

Jack has built his practice around vestibular and balance care. Alongside clinical work in both private practice and the public hospital system, he has pursued a focused, ongoing program of vestibular training — from foundational rehabilitation through to advanced clinical reasoning and the management of complex and atypical presentations. That combination of dedicated training and hands-on clinical volume is what allows him to make confident, accurate diagnoses.

Vestibular Training

  • 2022Central Vestibular Seminars
  • 2023Introduction to Vestibular Rehabilitation in Adults of All Ages
  • 2024Vestibular Dysfunction & Management — Clinical Competency
  • 2024BPPV Intensive: Introduction to Advanced
  • 2025Advanced Vestibular Clinical Reasoning
  • 2026Dial-a-Dizzy & Early Findings in Acute Vestibular Lesions
  • 2026Advanced Management of the Vestibular Patient

Clinical Experience

  • Rosanna Allied Health
    Private practice — vestibular physiotherapy
  • Northern Health
    Outpatient and vestibular clinic (public hospital)
  • Back in Motion
    Private practice
  • Sports injury & concussion management
    Pitch-side and clinical support for local clubs:
    • Diamond Creek Football & Netball Club
    • Melbourne Chargers Rugby Club
    • Watsonia Heights Football Club

Information for referring GPs

Jack welcomes referrals for patients presenting with vertigo, dizziness, imbalance and post-concussion symptoms. He is comfortable managing both straightforward and complex presentations, and communicates findings back to you.

To refer, send a referral to Rosanna Physio or have your patient call (03) 9457 2336. Jack is happy to discuss complex cases directly.
  • Diagnosis and treatment of BPPV, including atypical and treatment-resistant presentations
  • Differentiation of peripheral versus central causes, with prompt onward referral when indicated
  • Vestibular rehabilitation for unilateral and bilateral hypofunction
  • Assessment and graded management of concussion-related and persistent (PPPD) dizziness
  • Infrared video-goggle (VestiCam) assessment for objective findings
  • Established links with vestibular-auditory specialists for lab-based testing

Find out what’s causing your dizziness

Book an assessment with Jack and get a clear diagnosis and a plan to move forward.

This page is general information and is not a substitute for individual assessment. Suitability of any treatment is determined following examination.